Amenities & Services
Our heated rooftop pool is large enough for laps and includes a diving board and connected hot tub. Below are some of our favorite resort amenities and services. all-inclusive.
- 12 restaurants
- 9 bars
- Café del Mar Lounge & Pool Bar
- Private beach club with Bali beds and butler service
- 5 swimming pools
- Sensoria Spa: exclusive body treatments ($)
- Daily activities
- Nightly entertainment and live shows
- Kayaks and Paddleboards
- Fishing ($)
- Scuba ($)
- Multi-sport court: soccer/basketball
- 2 tennis courts: equipment & balls included
- Fitness & Wellness Center
- Golf course nearby: preferential rates
- 24-hour front desk
- Currency exchange
- Multilingual staff
- Free self parking
- Luggage storage
- Laundry ($)
- Dry cleaning ($)
- Medical service on call ($)
- Travel agency: tours/ticket assistance ($)
- Shop ($)
Feel like royalty with this VIP treatment included for all guests. Your Sian Ka’an butler can arrange pre-arrival concierge services, personalize your minibar, prepare your whirlpool, iron your garments, schedule times your room cleaning, provide turndown service, make your spa and restaurant reservations, coordinate your transportation, and much more.
Privileges in Paradise Program
Enjoy access to the facilities of all five Oasis resorts, including amazing live shows and over 50 restaurants and 50 bars at no additional cost. Transportation is not included, but Smart car rentals are available at the resort for preferred rates. Certain restrictions and guidelines apply.
Smart Car Rental: Preferred Rates
Guests can rent a Smart car for preferred rates right at the resort. They’re environmentally friendly and perfect for zipping around Cancun and Tulum, whether you want to shop for handcrafted Mexican art and accessories or take in the amazing and exotic sights. Guests enjoy a free one day rental of an Oasis Smart car ($8USD insurance required). Explore the Yucatan with a free one day car rental: Mayan ruins, city markets, cenotes and more
Let yourself be embraced by luxurious 500-thread-count Egyptian cotton sheets and fluffy down duvets. In each closet, you’ll find lambswool angora blankets and two or more bespoke chambray robes. Each towel, no matter the size, is 600-gram cotton terry for extra absorbency and softness. All our linens are made by UK bedding artisans Stella & Co.
It's no secret that some hotel shampoos and soaps make you dry and itchy. We approached independent soap makers Fine Cloud to craft lavender, rose, shea butter, and coconut oil-based toiletries that leave your hair and skin soft, smooth, and smelling great. We also have fragrance-free, avocado butter varieties for those with allergies.
Fine Dining On-Site
Our hotel is inspired by the global mid-century modern design movement, and in turn, our on-site restaurant and café, Continental, is influenced by cuisines around the world. Famous for her fusion dishes, head chef Layla Wu creates seasonal menus that still have a little bit of English flair. That’s right, you can still get your fish and chips, but don’t be surprised to taste a little tarragon.
The mixologists at our bar, Refill, create innovative and delicious cocktails with a chemist’s precision. Cocktails in the lounge to cervezas on the beach. Beers crafted by London’s best breweries are on tap and rotated monthly to keep our selections interesting. We also have a small stage where musicians and entertainers of all kinds perform for the sensory delight of our guests.